What to Do After your Basement Floods in Trenton, Levittown, Pottstown, PA and NJ

A severely flooding basement in Pottstown, with lumber and personal items floating in a foot of water

When water comes into your home, it can ruin your personal belongings, photos and other sentimental parts of your life.

Coming home to a flooded basement is really upsetting and stressful. Some homes have never had a problem and with the wrong conditions, can start leaking and taking on water.

Some homes have even gotten feet of standing water in the basement or crawl space which can be disastrous for any home.

Get a Professional Who is Basement Certified

It makes sense. Fixing your wet basement is best done by a certified professional in basement waterproofing. They work on basement every day, so they know all the tricks, techniques and products that work and those that don't work.

We can help prevent basement water from ruining your home and your belongings.

Get a FREE Quote!

Simply contact us for a free, no-obligation basement waterproofing price estimate! We work in Trenton, Levittown, Pottstown, Doylestown, Quakertown, Flemington, New Hope, Frenchtown, Red Hill, Newtown, Bala Cynwyd and nearby.

If Your Basement Floods...

If your basement floods here are some tips on what to do first.

A bursting copper pipe in Levittown, with water gushing out.

Turn Off Failed Plumbing

The majority of basement water issues come from weather-related rain, but failed plumbing can also cause water to come into your basement or crawl space.

All it takes is for a pipe or other water source that's under pressure to fail and hundreds of gallons of water could make its way down and into your basement.

In situations like this, the first step is to turn off the problem area if possible. Be aware since the water could be electrified, or contain viruses and bacteria. If you're not sure or feel unsafe, consult a professional before proceeding to make sure you and your family are not in harm's way.


A disaster restoration customer service expert in Levittown manning the phones

Talk to an Expert in Disaster Restoration

When you have a flooded basement that needs to be pumped out a disaster restoration expert is who you want to talk to.

They are professionals because they dry out houses, pump out water, and look for mold and rot problems if there may be any. Make sure they come to your home within 48 hours to prevent any mold growth.

Disaster restoration experts get very busy when it rains hard and there may be a line ahead of you so contact them right away.

Many companies have 24-hour emergency service, and depending on your town or municipality, the fire department may be able to also help.


A basement waterproofing customer service specialist in Pottstown scheduling an appointment.

Call us at BQ Basement Systems

We work on homes in the Greater Philadelphia area, to help prevent future water issues.

We work only with warranteed products and techniques that were developed in a basement and for the basement environment.

When bad weather strikes we're ready to take your call and come to your home to see what needs your specific home has. We don't have one-size-fits-all solutions. We take the time to customize a solution based on your home's needs and your wants.

We will go above and beyond to help fix your home's water issues as soon as possible.


Soaked, wet personal items sitting in a driveway, including a washer and dryer.

Move and Sort Your Belongings

Once you've made those important phone calls, it's time to deal with the mess at hand.

Note: be careful when going through the affected area since the water could be charged with electricity. Also, there could be sewage or toxic substances in the water. By all means be safe and don't do anything you're unsure of.

Some disaster restoration companies have special techniques to restore your pictures, clothes or even computers that appear to have been ruined. Contact them for more details.

Since there was water in your basement, humidity may linger and it's often a good idea to remove items that weren't damaged, to prevent any further damage to your belongings. Mold only takes a few days to start growing too, so you don't want to leave your items down there. It's also a good idea to take pictures for your insurance company records.


A home insurance customer service worker.

Call the Insurance Company

Call your insurance company to discuss what your policy does or does not cover from the basement or crawl space water. They will probably have advice for you on what to avoid and what to do in your particular situation.

If the damage is small, keep in mind the same problem could happen again and you should be prepared with knowledge to best protect you and your home.


A hand operating a keyboard, with a mouse nearby and the corner of a computer monitor in view.

Do Some Research on Your Basement

Basement waterproofing has many companies, products, and techniques on the market. Many recent discoveries have made the industry better and stronger than before with many techniques and products that could help you.

Before meeting with any basement waterproofer, make sure you look them up online for customer feedback and check their Better Business Bureau rating. Finding out if they're insured and what other customers have to say about the company is also important.

Most importantly, take a look at how they fix basements and does the solution make sense to you. If not, start asking questions to make sure you are working with a reputable company.

We Can Help You

BQ Basement Systems fixes wet basements all day every day. For a free, no-obligation basement waterproofing quote, contact us today! We proudly serve the Pennsylvania and New Jersey area, including Levittown, Pottstown, Trenton and nearby.

Looking for a price? Get a no cost, no obligation free estimate.

our service area

We serve the following areas

  • Akron
  • Atglen
  • Avondale
  • Bainbridge
  • Bird In Hand
  • Chatham
  • Christiana
  • Cochranville
  • Columbia
  • Conestoga
  • Drumore
  • East Petersburg
  • Elizabethtown
  • Ephrata
  • Gap
  • Gordonville
  • Holtwood
  • Kelton
  • Kemblesville
  • Kinzers
  • Kirkwood
  • Lancaster
  • Landenberg
  • Landisville
  • Leola
  • Lewisville
  • Lincoln University
  • Lititz
  • Manheim
  • Marietta
  • Millersville
  • Mount Joy
  • Mountville
  • New Holland
  • New London
  • New Providence
  • Nottingham
  • Oxford
  • Paradise
  • Parkesburg
  • Peach Bottom
  • Pequea
  • Pomeroy
  • Quarryville
  • Ronks
  • Smoketown
  • Strasburg
  • Washington Boro
  • West Grove
  • Willow Street
Our Locations:

BQ Basement Systems
525 Bethlehem Pike
Erdenheim, PA 19038
1-215-987-6515