Job review from in Langhorne, PA 19053 on 03/22/11

Overall Rating:

4.8  out of 5

Equipment failure can happen at any time. But not many companies would call promptly to apologize and then follw up with call to keep us informed about the repair of their equipment and the scheduling of the job. The delay was no major inconvenience for us. And the communication was appreciated.

Our Overall Service

A little disappointed that the job was delayed for 2 days because of equipment failure, but I was notified and the apology was accepted.

Call Representative
Our Office Staff
Great communication about the short delay.
Sales Process

Very thorough!

Our Installation Crew

Two great techs who showed that they cared about our home! They even wore booties so that dirt was not tracked into the house!

The Cleanup Process

They did a great job covering everything, so there was very little cleanup.

our service area

We serve the following areas

Our Locations:

BQ Basement Systems
525 Bethlehem Pike
Erdenheim, PA 19038