Job review from in Villanova, PA 19085 on 12/02/10

Overall Rating:

4.6  out of 5

See comentary on satifaction comment box

Our Overall Service

Process was smooth and positive from first contact with Diane, Sales Call with Rick, and the great installers.

A couple details to note:

*The plan called for 2 cleanouts - one on the finished side of the basement and another on the unfinished side - only one was installed

*In an attempt to clear the drain for the pump out the back, the installer drilled a hole on our back brick and when he couldn't get through he drilled one in the front (which was perfectly ok), but then the hole in the back wasn't filled in.

Aside from those two points, great job!


Call Representative
Our Office Staff
Sales Process

Rick was thorough, courtious, professional, etc - great!

Our Installation Crew

Aside from points listed on the comments above, they were great!

The Cleanup Process

VERY clean!!!

our service area

We serve the following areas

Our Locations:

BQ Basement Systems
525 Bethlehem Pike
Erdenheim, PA 19038