Job review from in Kennett Square, PA 19348 on 08/04/11

Overall Rating:

4.8  out of 5

I would highly recommend BQ Basement Systems from Erdenheim, PA to any homeowner faced with a basement problem. Every worker was efficient and team-oriented. All worked during two days of 95+* heat and not a one complained. All were especially courteous and competent. I do have some suggestions to offer.

Our Overall Service

I can reservedly say that I am totally satisfied with the system installation and service. I say reservedly as the system has only been in place a very short time, however, all seems to be working well.

Call Representative
Our Office Staff
Dianna was smooth, pleasant, efficient and also a good internal salesperson.
Sales Process

Salesperson was quite knowledgeable and provided a good comfort level with the process and the firm. Salesperson should stay in communication with the homeowner during the process.

Our Installation Crew

Very polite, explained what they were doing at any given time and routinely updated on the project's process.

The Cleanup Process

ideally a vacuuming service incorporated into the process would be a plus as the concrete dust is super fine and most homeowners are not in a position to adequately clean - this should be a follow-up service.

our service area

We serve the following areas

Our Locations:

BQ Basement Systems
525 Bethlehem Pike
Erdenheim, PA 19038