Job review from Charles in King Of Prussia, PA 19406
BQ Basement Systems
King Of Prussia, PA 19406
Montgomery County
Thursday, June 10th, 2010
4.8 / 5
General Comments: All in all it was a good job of installing the french drain. We have not had a huge rain since the installation so I cannot comment on the effectiveness of the job.
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
Job looks good. Hard to get at places were handled with ease
The First Phone Call
Our Office Staff
Very good response and sending email information about the sales person and the company
Our Salesperson and Sales Presentation
Was on time for scheduled appointment and did not waste time with his presentation
Our Installation Crew
I only met the foreman. The crew remained in the work site and I was away from the area due to a COPD problem.
The Cleanup Process
Second visit was included to replace shelving against wall on composition board so the angle iron would not pierce the fresh concrete. The clean up was generally good.