Job review from Robert in North Wales, PE 19454
BQ Basement Systems
North Wales, PE 19454
Montgomery County
Monday, December 5th, 2011
4.2 / 5
General Comments: Overall the job was well done; we were a little frustrated that it took 3 return visits to complete our job
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
had to return three times to complete entire job
The First Phone Call
Our Office Staff
courteous
Our Salesperson and Sales Presentation
good presentation from Columba
Our Installation Crew
Crew did an excellent job for installation.
The Cleanup Process
basement floor needed more washing and vacuuming.